Victoria Forms Solution for UK Revenues and Benefits 

View our latest brochure (pdf format)

 

 

Coactiva Risk Based Verification

Verification of UK benefit claims has been an expensive administrative burden for UK councils, with a typical claim requiring pages and pages of original paper evidence to be assembled and checked by Benefit Assessors.

 

With the Victoria Forms eClaims system and our new Coactiva Add-on module, on the point of submission, appropriate form data is assembled and sent securely over the internet to the Coactiva servers. The Coactiva system analyses the data and generates a risk score. This is then returned to the Victoria Forms system. With the eForm still on screen, the system then generates a bespoke evidence list, the contents of which is tailored to the risk of fraud and error.

 

Just over 50% of claims are identified as low risk and can be fast-tracked without the need to gather original documents as proof. The result is a 50% reduction in the labour intensive costs of traditional verification.

 

Update 09-11-11: The Risk Based Approach to Verificaton has now been approved by the UK Department for Work and Pensions in bulletin HB/CTB S11/2011.

 

>> Case Study: Gosport Borough Council

 

>> Coactiva Information

 

The Coactiva system can now be used with our online Change in Circumstance Process.